chaikwa,
You can welcome anyone, 1 post or 1000. The forum belongs to the members!
Now on this age thing
I too am 47 and although I feel young, I would feel "old" without my hyrdraulics.
As far as the cantilever design, the primary reason you dont see other companies doing it is because WM patented the concept. The head doesnt slide on anything. It has industrial guide rollers that handle the weight quite nicely and has proven to be an excellant design and a proven track record, thus the name recognition cost. I have had several jobs come to me because I own a WM. The customers had wood cut on other mills and werent happy with it. Although it was not the mills fault for poor lumber, the perception with some is that the WM cuts better lumber. Like I said above, if the basics are followed all mills will cut great lumber. One big thing WM has going for them is over 40,000 mills sold with a world wide distribution. I dont know of anyone who has ever had one that was not satisfied.
As far as the sales rep experience you had I cant speak to that but I can speak to the service I have gotten and bar none its been better than I could have ever hoped for. With that, I think it says a lot of Timberking when the President got on this site to address concerns as well. TK makes a great mill and most I know that have one love it. The ones that dont, failed to get hydraulics
Having attended numerous trade shows in my full time business, not to defend un freindly behavior, I can say on the late afternoon of the third day of a three day, 12 hour a day show, sales people cant focus on much of anything except getting home. Sad but true.